Download Lokad Call Center Calculator v1.0.1179.0 now!  (1479 k)   Link Broken? Report it!
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Release Date: 8/26/2008 OS: 2000 XP:Home XP:Pro Downloads: 87
License: Freeware
Requires: Microsoft .NET Framework 2.0
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. Contact: Please visit the author/publisher homepage for contact info
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